NCCUL Headline Stories

Regulatory Advocacy: FTC Proposes Child Protection Changes for Credit Union Websites and Mobile Banking

Posted on November 17, 2011

CUNA and the League are asking credit unions to comment on recently proposed Federal Trade Commission (FTC) changes to requirements regarding the collection, use, and/or disclosure of personal information for children under 13 years old by websites and other online services, including credit unions that have websites and/or mobile banking applications.

Credit unions will likely need to change their methods of obtaining "parental consent" to collect online child personal information if the FTC finalizes the rule as proposed. A previous consent method, known as "email pus," would no longer be valid under the new rule. 

The FTC rule change, which has been proposed under the Child Online Privacy Protection Act of 1998 (COPPA), would require credit unions to have a child's parent confirm that they consented to the credit union collecting their child's personal information by making a phone call to the credit union's toll-free number. Parents would also be able to confirm their identity by making a credit card transaction, by holding a brief videoconference with credit union personnel, by providing a government-issued form of identification to the credit union to prove the parent's identity, or by using a consent form the parent returns to the credit union by postal mail, fax, or scanned copy.

Please direct your comments to regcomments@ncleague.org by December 16, 2011. The FTC has extended the deadline for the public to submit comments until Dec. 23, 2011. . For the full comment call, click here

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